2/11/2025, 18:22:35

Return and Refund Policy

LoveAntiques.com is an online marketplace featuring a wide selection of antiques from independent, approved dealers.

Each item listed for sale on LoveAntiques.com is sold directly by the individual dealer. Before making a purchase, we strongly recommend reviewing the specific return and refund policies of the dealer in question. If you are buying an item remotely (online, by mail, or over the phone), distance selling regulations will apply.

United Kingdom

In the UK, distance selling regulations grant online, mail, and telephone order customers the right to cancel their purchase for a limited time, even if the goods are not faulty.
  • Buyers must inform the dealer of their intent to cancel within 14 days of receiving the goods.
  • Once the dealer has been informed, buyers have an additional 14 days to return the item.
  • Dealers are required to process refunds within 14 days of receiving the returned goods.
  • Buyers are not required to provide a reason for canceling.
For further details, please visit the UK Government website.

European Union

Under EU rules, customers have the right to cancel purchases made online, via mail, or through other distance selling methods within 14 days of receiving the goods, regardless of the reason.
For more information, visit the Europa.eu website.

United States

The U.S. does not have federal regulations governing return and refund policies. Buyers should check the dealer’s specific return terms. For additional guidance, visit the Federal Trade Commission website.